Principles Of Marketing Dersi 7. Ünite Sorularla Öğrenelim

Segmentation, Targeting And Positioning

1. Soru

What are the major steps that marketing strategy consist?

Cevap

Marketing strategy consists of three major steps; market segmentation, market targeting and positioning


2. Soru

What is market segmentation?

Cevap

Market segmentation is the process of placing buyers in a market into subgroups in a way that members of each segment display similar responsiveness to a particular positioning strategy.


3. Soru

How can market segmentation be identified?

Cevap

The process begins with the definition of market to be segmented. After defining which market to segment, the second step is to decide how to segment this market. The third step in segmentation is to form segments. After completing the formation of segments, the company can now utilize finer segmentation strategies. At the final step, companies need to decide which segmentation approach they should use and evaluate the segments.


4. Soru

What are the main types of segmentation variables used in consumer markets?

Cevap

Companies can use one or more variables to segment a market. There are four main types of segmentation variables used in consumer markets; geographic, demographic, psychographic and behavioral variables.


5. Soru

What are the major approaches used in finer segmentation opportunities and what are their aims?

Cevap

Micro segmentation and mass customization are major approaches used in finer segmentation opportunities. Micro segmentation aims to identify very narrow segments by using some segmentation variables and the main difference is that micro segmentation produces a large number of very small segments. On the other hand, mass customization aims to produce customized products in a mass production line by using computer-aided manufacturing and supply systems.


6. Soru

What are the criteria used for evaluating the usefulness of segmentation?

Cevap

Market segments must be measurable, accessible, substantial, differential and actionable in order to be evaluated as useful.


7. Soru

What does the term “Geographic segmentation” refer to?

Cevap

Geographic segmentation calls for dividing the market into different geographical units, such as nations, regions, states, counties, cities, or even neighborhoods.


8. Soru

What is geo targeting?

Cevap

Geo targeting is offering different contents to different users based on the location of Internet users.


9. Soru

What are the variables used by Demographic segmentation?

Cevap

Demographic segmentation uses variables such as age, life-cycle stage, gender, income, occupation, education, ethnicity and generation to define segments. These are the most used variables since they are easy to measure and consumer needs are very closely related to their demographic characteristics.


10. Soru

How does Psychographic segmentation divides consumers?

Cevap

Psychographic segmentation divides consumers into different segments based on their lifestyles and personality variables.


11. Soru

What is Trait theory in psychology?

Cevap

Trait theory in psychology is an approach studying human personality that identifies and measures the degree to which certain personality traits – recurring patterns of thought and behavior, such as anxiousness, shyness, and openness to new things – exist from individual to individual.


12. Soru

What are the Big 5 Personality Traits?

Cevap

The Big 5 Personality Traits or OCEAN is the five factors or traits that psychologists mostly agree on that constitute personality. These five factors are openness to experience, conscientiousness, extraversion, agreeableness and neuroticism.


13. Soru

How do Behavioral Segmentation divides buyers?

Cevap

Behavioral Segmentation divides buyers into segments based on their knowledge, attitudes, uses, or responses to a product.


14. Soru

What are the main factors that may affect market segment attractiveness?

Cevap

There are so many factors that may affect market segment attractiveness. We can categorize these factors under four main themes  

  • Market factors
  • Economic and technological factors
  • Competitive factors
  • Environmental factors.

15. Soru

What are some of the factors that effect market segment attractiveness?

Cevap

Some of the market factors that affect market segment attractiveness can be summarized as follows;

Size of the segment, Segment growth rate, Stage of industry evolution, Predictability, Price elasticity and sensitivity, Bargaining power of customers, Seasonality and cyclicality of demand.


16. Soru

What are the economic and technological factors that may affect market segment attractiveness?

Cevap

Issues related to the general economic conditions and the technological factors are; Barriers to entry, Barriers to exist, Bargaining power of suppliers, Level of technology utilization, Investment required, Margins available.


17. Soru

What is target market?

Cevap

Target market is a set of buyers with common needs or characteristics that a company decides to serve.


18. Soru

What is undifferentiated (mass) marketing?

Cevap

Undifferentiated (mass) marketing is a market-coverage strategy in which a firm decides to ignore market segment differences and go after the whole market with one offer.


19. Soru

What does the term Differentiated (segmented) marketing refer to?

Cevap

Differentiated (segmented) marketing is a market-coverage strategy in which a firm targets several market segments and designs separate offers for each.


20. Soru

What does the term Concentrated (niche) marketing refer to?

Cevap

Concentrated (niche) marketing is a market-coverage strategy in which a firm goes after a large share of one or a few segments or niches.


21. Soru

What is micromarketing?

Cevap

Micromarketing is tailoring products and marketing programs to the needs and wants of specific individuals and local customer segments.


22. Soru

What does local marketing involve in?

Cevap

Local Marketing involves tailoring brands and promotions to the needs and wants of local customers.


23. Soru

What is SoLoMo marketing?

Cevap

SoLoMo (social+local+mobile) marketing combines social media, location-based marketing and mobile commerce to develop a more targeted and powerful marketing strategy.


24. Soru

What is individual marketing?

Cevap

Individual marketing –also labeled as one-to-one marketing, mass customization, and markets-of-one marketing- is tailoring products and marketing programs to the needs and preferences of individual customers.


25. Soru

What does positioning mean?

Cevap

Positioning is differentiating the brand from other brands in consumer minds. Positioning is not what you produce in the factory but it is all about what you do in the minds of prospects.


26. Soru

What is channel differentiation?

Cevap

Channel differentiation is gaining competitive advantage with offering different delivery options.


27. Soru

What are the main positioning errors that companies may face? Explain these errors.

Cevap

Clear and strong positioning is a very important part of marketing strategy as faulty positioning may damage all the marketing strategy. There are 4 main positioning errors that companies may face: Underpositioning, Overpositioning, Confused positioning and Doubtful positioning.

  • Underpositioning: When customers have only vague ideas about the company and its products and do not perceive anything dis­tinctive about them.
  • Overpositioning: When customers have too narrow understanding of the company, product, and brand.
  • Confused positioning: When frequent changes and contradictory messages con­fuse customers regarding the positioning of the brand.
  • Doubtful positioning: When the claims made for the product or brand are not re­garded as credible by the customer.

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