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Principles Of Marketing Dersi 4. Ünite Sorularla Öğrenelim

Marketing Research And Marketing Insıght

1. Soru

What is marketing information related to?

Cevap

Marketing information includes any verbal, written or visual data that is relevant to marketing decisions.


2. Soru

What are the typical problems that marketing managers encounter in terms of marketing information?

Cevap

1. The lesser amount of required and relevant information compared to larger amount of redundant information;
2. Reaching the required information as a result of dispersed information sources in the company;
3. Being unable to reach some vital marketing information since they are constrained by some managers;
4. Being unable to gather critical marketing information at the time they are needed;
5. Being unable to be sure of the accuracy and precision of the marketing information gathered.


3. Soru

What sort of information do marketing managers need in decision making?

Cevap

In decision-making marketing managers do not need any form of information, but need current, reliable, accurate and relevant marketing information. 


4. Soru

What does a marketing information system refer to?

Cevap

In a general sense, a marketing information system is a way of systematically gathering and delivering effective and relevant marketing information to the right people on a continuous basis and at the right time.


5. Soru

Who are included in a marketing infrommation system?

Cevap

A marketing information system consists of people and procedures dedicated to assessing information needs, developing the needed information, and helping decision makers use the information to generate and validate actionable customer and market insights.


6. Soru

What are the criticial aspects of marketing information system?

Cevap

  • First of all, as a system it comprises principles, processes, methods, people and necessary instruments for collecting, analyzing and storing information;
  • Moreover, it is a planned and systematic effort for meeting the marketing information needs;
  • Furthermore, it is a continuous effort. Continuity means that the system provides the information required for the marketing decisions not based on discrete research attempts but on the basis of regular and continuous information generation.


7. Soru

What are the functions of marketing information system?

Cevap

The first function of the system is to determine the information needed in marketing decisions.

The second function of the marketing information system is to generate any kind of marketing information that might be needed in decision-making.

The third function of the marketing information system is to deliver the generated information to the people or managers who would use this information need in marketing decisions when needed.


8. Soru

What are the differences between data, information and knowledge?

Cevap

Data consists of numbers, records, symbols, and the like about facts. Data could be obtained from events, changing circumstances, and developments that occur in the business environment; as well as from records and reports kept by the company itself. Information is related to the formation and shaping of data. In other words, information is obtained by attributing meaning to the collected data. From this point of view, information is interpretation of numbers, records, symbols, situations, etc. that make up the data. Knowledge has a deeper, richer and broader meaning than information. Information is converted into knowledge; when information is synthesized and used in decisions, it transforms into knowledge.


9. Soru

What do internal sources of information comprise?

Cevap

Internal sources of information comprise several types of records and reports such as costs, sales and revenue records prepared by the accounting department; capital flow, revenue and investors’ relations reports prepared by the finance department; raw materials and capital goods inventory records and production rate reports generated by the production department; and the marketing department’s records on sales expenditures and expenditures related to customers, advertising and other marketing communication activities.


10. Soru

What does market intelligence refer to?

Cevap

Market intelligence covers data and information that marketing decision makers
need about market changes, and they are the result of various studies conducted for other specific purposes.


11. Soru

How does marketing research collect information?

Cevap

Marketing research collects information only through projects or studies that are designed and carried out in order to respond to a specific marketing situations and decisions.


12. Soru

What are the types of data that form the basis of information to be used in marketing decisions?

Cevap

  • Primary data
  • Secondary data


13. Soru

What is the definition of markeitng research?

Cevap

Marketing research is the systematic design, collection, analysis, and reporting of data relevant to a specific marketing situation that the company encounters.


14. Soru

What are the macro environmental factors?

Cevap

• Economy
• Technology
• Competition
• Legal and political issues
• Socio-demographic factors


15. Soru

What are the micro environmental factors?

Cevap

• Family
• Peer groups
• Opinion leaders


16. Soru

Why is product research carried out?

Cevap

Product research can be carried out for testing new product concepts and opportunities, revealing customer expectations on a new product’s content or design, and comparing the performance of an existing product with its competitors.


17. Soru

What is the use of promotional research?

Cevap

Promotional research would assist identifying the most appropriate method for promotion; the most suitable advertising and campaign materials; the most suitable media to be used; and also testing the effectiveness of communication in achieving the objectives.


18. Soru

What is the marketing research process necessary?

Cevap

Each marketing research requires a distinct approach and a discrete effort, since each marketing research issue has unique features and covers distinctive questions and points to be answered. On the other hand, as marketing research entails the systematic and objective identification, collection and analysis of the relevant information, it involves a structured set of steps during execution. These steps that define the tasks to be accomplished in conducting a marketing research study are called the marketing research process.


19. Soru

What are the six main steps of the marketing research process?

Cevap

The marketing research process includes six main steps as problem definition, developing an approach to the problem, research design formulation, fieldwork, data preparation and analysis, and report generation and presentation.


20. Soru

Which tasks does a research design consists of?

Cevap

1. Defining the information needed
2. Identifying whether the overall design is to be exploratory, descriptive or causal
3. Devising the techniques for investigation or measurement

4. Organizing an appropriate form or questionnaire for data collection
5. Determining the sampling process and sample size
6. Elaborating the steps of qualitative or quantitative data analysis


21. Soru

How is primary data collected in observational studies?

Cevap

In observational studies, primary data is collected through observation
of people, actions and situations associated with the marketing problem.


22. Soru

What is the function of survey research in marketing?

Cevap

Survey research, the most widely used approach for primary data collection in marketing research, is the most appropriate method for gathering descriptive information. Marketers, who want to know about consumers’ knowledge, attitudes, preferences, or buying behavior could easily find out by asking them relevant questions directly.


23. Soru

What are the limitations of marketing research?

Cevap

1. Marketing research does not make decisions.

2. Marketing research does not guarantee success.


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